Not panicking is hard when someone's hurt, [she says sympathetically.] I'm just used to doing the silent helping thing. At home no one really believes in this stuff, so most of the time you don't exactly get a Christmas card from them later.

[Then she grins.] I know some people like that. They're just busybodies. They think the world needs them to do everything, which they're probably right about, so it makes it hard to do the tying.